Teays Valley Local Schools News Article

Safe School Helpline

Our first Guiding Principle states "We must do what is best for students." This includes providing them a safe place to be educated. We have partnered with the Safe School Helpline to give students a place to reach out to report information they may not feel comfortable sharing with a staff member. The helpline can be used to report threats of violence, depression and illegal activity that could harm students in our school. All reports are private, confidential and anonymous.

At times, students overhear information that may not feel comfortable sharing. We have subscribed to this service that allows students and parents the opportunity to report this information anonymously. The questions below will provide you with a better understanding of this service. All students should feel safe while in the Teays Valley schools and our hope is this service is another way to help make sure that is taking place.

Website - www.safeschoolhelpline.com
Text - 614-426-0240, then type TIPS
Call - 800-4-1-VOICE ext. 359 (800-418-6423 ext. 359)

How does it work?
A toll-free number has been assigned to our district. When you dial this number from your phone, you will be advised how to leave your information and will be provided with a case number. You may exclude your name or other facts that could identify you. Then, record your message.
To text, enter 614-426-0240, then type TIPS. To use the web, log in at www.safeschoolhelpline.com and make your report. Your phone number and email address will not be shared with your school.

What type of information should be recorded?
Please report any facts, remarks or actions that could jeopardize the safety of our children, staff or school.
Examples of threatening situations include:
  • Bullying 
  • Drugs/Alcohol 
  • Health & Safety 
  • Violence 
  • Weapons 
  • Thoughts of Suicide
How do we know it is anonymous?
We have contracted for this service through Security Voice, an independent company with no other ties to our school.

What happens next?
Security Voice will send a typed copy of your message to the school. The school will then investigate the report, and determine how best to act on it. Please keep in mind that the messages shared with the school will be shared during school hours. There is an option to speak to a live counselor when you call in as well if you are experiencing an emergency and need to speak with someone immediately.

When can I report?
You may report anytime, day or night. If calling, make sure that your call is not overheard.

Who can call this number?
Everyone within our school community, including students, parents and teachers/staff.

Can this help troubled students, too?
Yes. If you see a student who is troubled, or overhear remarks like “I can’t go on,” please call or encourage the student to call the helpline. Callers need only press “3” when prompted. The call will be routed to a Counseling and Crisis Center that provides a 24-hour crisis  intervention service. Trained counselors are available 365 days per year to talk with persons seeking assistance in coping with suicidal thoughts, depression, or feelings of loneliness and loss.

Can I change my message later? How will you know who is calling?
Yes. When you leave a message, you are given a case number that is yours alone. Enter that same case number when updating your message or answering additional questions.

How will I know if any action has been taken?
After three school days, call the toll-free number and enter your case number when prompted. A recording will let you know your message was heard and may ask you for more information. If reporting by text or on the web, Security Voice will contact you via a text or email. Your answers will be sent to the school administration for further investigation. Administration actions may be confidential, but your report is always important.

Is a Mobile App available?
Yes. A free mobile app is available for Apple and Android phones at the Apple Store (search Safe School Helpline) and Google Play (search Safe Schools Helpline).

Can I send photos or videos?
Yes. You may email photos and videos to [email protected] Please reference your case number when sending. Also, photos and
videos can be sent using the text and internet reporting options.

What is Teays Valley's Anti-Harassment and Bullying policy?
This policy was adopted by the Board of Education. Go to this link to see the full policy - https://www.tvsd.us//Anti-HarassmentBullyingPolicy.aspx. This link also includes a link to the Bullying & Harassment Report 2020-2021.

View text-based website